You have the right to know how your personal data is collected, used, and protected on dhk. This privacy policy explains all of that clearly.
Dhk uses industry-standard security measures to protect user data on the platform.
All your personal and financial data is protected with 256-bit SSL encryption. No third party can ever access this information.
Dhk never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.
You can view, correct, or request deletion of your stored data at any time. This is your fundamental right.
All data is stored on secure servers with regular backups. Firewalls and security layers are in place to prevent unauthorized access.
Dhk is fully transparent about which cookies it uses and why. You can update your cookie preferences at any time.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time. We respect your preferences.
Dhk.wine (referred to as "dhk" or "we") is a trusted online gaming and Sports Betting platform for users in Bangladesh. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility.
This Privacy Policy explains what data dhk collects, why it is collected, how it is used, and what steps are taken to keep your information secure. By using the dhk platform or creating an account, you confirm that you have read and agreed to the terms of this Privacy Policy.
This policy applies only to information collected through dhk.wine. Third-party websites and services are governed by their own privacy policies.
In plain terms: dhk keeps your data completely secure. It is never sold to third parties, and you can manage your information at any time.
Dhk only collects information that is genuinely necessary for providing services, verifying accounts, and ensuring security. We do not collect excessive or irrelevant data.
| Data Type | Example | Collection Time |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | Registration & KYC Verification |
| Contact | Phone number, email address | Registration |
| Financial | BKash/Nagad number, bank account | Deposits & Withdrawals |
| Device & Technology | IP address, browser, and operating system | Automatically |
| Usage data | Login time, betting history, preferred games | While using the platform |
| Communication Records | Support chat, email correspondence | When Using Support Services |
Dhk uses the information it collects only for specific, legitimate purposes. The key uses are outlined below:
Dhk never uses your data against you. Every purpose for data collection is clear and legitimate.
The dhk website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.
You can disable cookies through your browser settings. Keep in mind, though, that turning off essential cookies may cause some platform features to stop working.
Third-Party Cookies: dhk uses analytics tools such as Google Analytics in a limited capacity. These tools collect anonymous statistics and never reveal personal identities.
Dhk uses the highest industry-standard security technologies to protect your privacy. Our security framework is built on the following layers:
Please note that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
Every registered user on dhk has the following rights over their personal data:
Dhk does not retain your data longer than necessary. Retention periods depend on the type and purpose of the data:
Once the retention period ends, your data is securely deleted or anonymized.
Dhk strictly prohibits anyone under 18 from registering or using the platform. We do not knowingly collect personal information from minors.
If a minor has accidentally created an account and this comes to our attention, the account will be closed immediately and all collected data will be permanently deleted.
If you are aware of a minor using dhk, please notify us immediately at support@dhk.wine. We will take prompt action.
Dhk may update this Privacy Policy as needed. How you are notified will depend on the nature of the changes:
Continued use of dhk after any changes takes effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding your personal data or this privacy policy, please get in touch with us:
Data Protection Request: To request access to, correction of, or deletion of your data, please include your registered phone number or user ID in your email. We will verify your identity and act promptly.